This Privacy Policy describes how Roofing Help Connect ("we", "us", "our") collects, uses, and shares information when you visit this website or call the phone number provided.
Information We Collect
When you call or interact with our website, we may collect:
- Contact information such as name, phone number, address, and email
- Details about your roofing service request (project type, urgency, location)
- Technical information such as IP address, browser type, and device data
- Call recordings and transcripts for quality assurance and routing
How We Use Your Information
- To connect you with local independent roofing professionals
- To provide, maintain, and improve our service
- To communicate with you about your request
- To comply with legal obligations and protect against fraud
Sharing of Information
We share your information with independent local roofing service providers in our network for the purpose of fulfilling your service request. We may also share information with service providers who help operate our website and call routing.
Calls and TCPA Consent
By calling the phone number on this site or submitting a request, you consent to receive calls and text messages from us and from participating roofing service providers regarding your inquiry, including via automated technology. Message and data rates may apply. Consent is not a condition of purchase.
Cookies & Tracking
We use cookies and similar technologies for analytics, advertising attribution (including Google Ads), and to improve site performance. You can disable cookies in your browser settings.
Your Choices
- You may opt out of marketing communications at any time
- You may request access to, correction of, or deletion of your information
- California, Virginia, and other state residents may have additional rights
Data Security
We implement reasonable safeguards to protect your information. No method of transmission over the Internet is 100% secure.
Children's Privacy
This service is not directed to children under 13 and we do not knowingly collect information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact
For privacy questions, please call (855) 629-1869.
Need to speak with someone?
Call (855) 629-1869